Cancelation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 50% of your scheduled service. 

No-shows

At Healthy Me Massage, we value our clients' time and we strive to provide exceptional service to everyone. We understand that unexpected circumstances can arise, but we kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

In the event that you do not show up for your scheduled massage therapy appointment without providing at least 24 hours' notice, you will be charged 50% of your scheduled service. This fee is intended to compensate our massage therapists for their time and to cover the costs of the appointment that could have been offered to another client.

If you are unable to attend your appointment due to an emergency or sudden illness, please let us know as soon as possible so that we may waive the no-show fee.

We understand that our clients lead busy lives and we strive to accommodate their schedules to the best of our ability. However, repeated no-shows or frequent cancelations without notice may result in 100% charge of your service or refused future appointments.

Thank you for your understanding and cooperation with our massage therapy policy. We appreciate your business and look forward to serving you in the future.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!